Privacy Policy

This privacy policy sets how 1 Team Energy Ltd (“us”, “our” or “we”) uses and protects your information when using this website. 1 Team Energy Ltd is committed to ensuring your privacy is protected at all times. Please read the following carefully and contact us with any questions or concerns. By visiting our website you are accepting and consenting to the practices described in this policy. 1 Team Energy Ltd may update this privacy policy, you should check this page from time to time to ensure you are aware of any changes.

Who we are

We are 1 Team Energy Ltd registered office 126 Southdown Road, Harpenden, Hertfordshire, AL5 1QQ. Our company registration number is 7407449 registered in England and Wales. Website address is: https://1teamenergy.com

What personal data we collect and why we collect it

We may collect, store and use the following kinds of personal information when you visit and use our website:

Information you supply to us

You may supply us with information about you by filling in forms on our website. This includes information you provide when you submit a contact form on the ‘Contact Us’ page. The information you give us may include your name, e-mail address and phone number.

We will use this information to:

• answer any query you have raised to us and provide you with information and/or services that you request from us;
• keep for a period of 6 months for customer service purposes

Your details will not be passed on to any third party. We do not use your information for marketing purposes.

Information our website automatically collects about you

With regard to each of your visits to our website, we may automatically collect information including the following:

• technical information, including a truncated and anonymised version of your Internet protocol (IP) address, browser type and version, operating system and platform;
• information about your visit, including what pages you visit, how long you are on the site, how you got to the site (including date and time); page response times, length of visit, what you click on, documents downloaded and download errors.

We will use this information to:

• administer our site including troubleshooting and statistical purposes;
• improve our site to ensure that content is presented in the most effective manner for you and for your computer;
• keep our site safe and secure through security and debugging.

This information is collected anonymously and is not linked to information that identifies you as an individual. 

Cookies

Most websites use cookies in order to help improve your experience by ‘remembering’ you and making your next visit easier and more useful to you. Cookies are small pieces of text sent by your web browser by a website you visit. You can choose to accept or decline cookies on our website. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer.

Third Party Links

Our site may contain links to third party websites. If you follow a link to any third party websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.

What rights you have over your data

You can request to receive the personal data we hold about you, including any data you have provided to us. You can also request that we update or erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.